Privacy Policy

Privacy-sensitive data, or personal data, is processed via our webshop. Organic Feelings considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us in accordance with the GDPR. In our processing, we adhere to the requirements of privacy legislation.

Use of personal data

When you use our webshop, we obtain certain information from you. This could be personal data. We only store and use the personal data provided directly by you in the context of the service you have requested or for which it is clear when provided that they are provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • name and address details;
  • Phone number;
  • Billing address;
  • E-mail address;
  • Payment details;
  • Sex;
  • Date of birth.

Register

After registration, we store the personal data you provide via the username you choose. We store this information so that you do not have to enter it again each time and so that we can contact you in the context of the execution of the agreement. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this
is legally required. In the event of suspected fraud or abuse of our webshop, we may transfer personal data to the competent authorities.

Processing order

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

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In addition to the information on our website, we can also inform you about our new products and services:

  • By email;
  • Through social media.

Contact form and newsletter

We offer the opportunity to ask questions via our webshop via a contact form or email, where you will be asked to fill in various details to handle your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your email requires it to be fully answered and processed. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.

Retention periods

The personal data described above will be kept for as long as necessary to process your orders, including the warranty. We store data indefinitely. There is a legal obligation for the retention period for data, such as the tax retention obligation of seven years for payment data.

Sharing personal data with third parties

Organic Feelings only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Organic Feelings only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Inspecting and changing your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we share with you
use consent, or indicate with reasons that you want us to limit the processing of personal data. To prevent abuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must submit a copy of the cookie
issue. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.